Terms of Service

Please read these terms carefully before using our services

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using the services provided by E-Waste Fredericksburg ("we," "us," or "our"), including but not limited to our electronics recycling services and Monthly Tech Kit program, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Monthly Tech Kit Program

2.1 Program Description

The Monthly Tech Kit program provides subscribers with a curated selection of up to 3 donated electronic items per month based on category preferences selected during registration.

2.2 Kit Contents

Kit contents vary monthly based on inventory availability from donations received. All items are donated by consumers and businesses in our community. We reserve the right to substitute items of comparable value when specific items are unavailable.

2.3 Category Selection

Subscribers select preferred electronics categories during registration. While we strive to match kits to preferences, specific items cannot be guaranteed due to inventory fluctuations.

Important Note: All electronics provided through the Tech Kit program are donated items from consumers and businesses. All data storage devices undergo secure data wiping following NIST 800-88 standards before being included in kits. Items are provided "as-is" without warranty and may show signs of previous use.

3. Membership and Billing

3.1 Subscription Fees

The Monthly Tech Kit program costs $10.99 per month, billed automatically on the same date each month following initial registration.

3.2 Billing Cycle

Membership renews automatically each month until cancelled. You will be charged the monthly fee on your billing date regardless of whether you claim that month's kit.

3.3 Payment Methods

We accept major credit cards and debit cards. By providing payment information, you authorize us to charge the monthly subscription fee to your chosen payment method.

3.4 Price Changes

We reserve the right to adjust subscription fees with 30 days' notice to current subscribers. Continued use of the service after price changes constitutes acceptance of new pricing.

4. Delivery and Shipping

4.1 Standard Shipping

Small items (phones, tablets, accessories, and other items under 5 lbs) are shipped free via standard mail within 5-7 business days of kit curation.

4.2 Large Item Handling

Large items (monitors, TVs, computers, printers, and other items over 5 lbs) included in kits must be picked up at our Fredericksburg location or are subject to a $25 drop-off fee for delivery within Stafford/Spotsylvania areas.

4.3 Pickup Requirements

Items not picked up within 30 days of notification may be forfeited without refund. We will make reasonable attempts to contact you regarding pickup arrangements.

5. Cancellation and Refunds

5.1 Cancellation Policy

You may cancel your Monthly Tech Kit subscription at any time through your account settings or by contacting us directly. Cancellation will take effect at the end of your current billing cycle.

5.2 Refund Policy

Subscription fees are non-refundable. If you cancel, you will continue to have access to the service until the end of your current billing period.

5.3 Program Changes or Discontinuation

We reserve the right to modify, suspend, or discontinue the Tech Kit program at any time with 30 days' notice to active subscribers.

Important: No refunds will be provided for partial months of service or for kits that have already been curated and shipped.

6. User Responsibilities

6.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6.2 Accurate Information

You agree to provide accurate and complete information during registration and to update such information as needed to maintain its accuracy.

6.3 Prohibited Uses

You may not use our services for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations.

7. Limitation of Liability

To the fullest extent permitted by law, E-Waste Fredericksburg shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services, including but not limited to:

  • Damages related to used donated electronics received through the Tech Kit program
  • Interruption or cessation of service
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the service

8. Electronics Disclaimer

All electronics provided through our Tech Kit program were donated to us by consumers and businesses. While all data storage devices undergo secure data wiping following industry standards, we provide these items "as-is" without any warranties, express or implied. We do not guarantee:

  • Functionality or performance of any electronic device
  • Compatibility with specific software or systems
  • Battery life or component lifespan
  • Cosmetic condition beyond general description
  • Presence of all original accessories or components

9. Data Security and Privacy

All donated electronics that contain data storage capabilities undergo secure data wiping procedures:

  • Hard drives and SSDs are wiped using NIST 800-88 compliant methods
  • Mobile devices are factory reset and data partitions are cleared
  • Storage media is verified for data removal completion
  • Physical destruction is available upon request for sensitive devices

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

10. Intellectual Property

All content included on our website and in our services, such as text, graphics, logos, images, and software, is the property of E-Waste Fredericksburg or its content suppliers and protected by intellectual property laws.

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: ewastefxbg@gmail.com
  • Phone: (919) 378 1759
  • Address: 5112 Macnamara Dr, Fredericksburg, VA 22407

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.